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Companies / Ada

Ada

Ada is an enterprise SaaS AI company based in Toronto, Ontario. It had raised C$245.1M as of November 2026, most recently a C$1.8M grant in March 2025 from FedDev Ontario. It agreed to combine with Dialpad in November 2026.

AI customer service automation platform, including phone-based generative AI assistance.

ada.cx

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Founded
2016
HQ
Toronto, ON
Category
Enterprise SaaS AI
Status
Agreed to combine with Dialpad
Disclosed raised
C$245.1M

Funding history

RoundDateAmountInvestors
GrantMar 4, 2025 C$1.8MFedDev Ontario (lead). FedDev Ontario, C$1,750,000: commercialization of phone-based generative AI customer assistance platform
Series CMay 7, 2021 US$130MSpark Capital (lead); Tiger Global, Accel, Bessemer Venture Partners, FirstMark Capital, Version One Ventures, Burst Capital. Led by Spark Capital with Tiger Global; existing investors Accel, Bessemer, FirstMark, Version One and Burst participated; US$1.2B valuation; total funding US$200M
Series BMar 19, 2020 US$44MAccel (lead); Bessemer Venture Partners, FirstMark Capital, Version One Ventures, Leaders Fund, Burst Capital. US$44M (C$63.7M per BetaKit); led by Accel with existing investors Bessemer Venture Partners, FirstMark, Version One, Leaders Fund and Burst Capital
Series ADec 18, 2018 C$19MFirstMark Capital (lead); Leaders Fund, Burst Capital, Bessemer Venture Partners, Version One Ventures, Barney Pell. C$19M (US$14M); led by FirstMark Capital with Leaders Fund and Burst Capital; Bessemer Venture Partners, Version One Ventures and Barney Pell followed on
SeedJul 20, 2017 C$2.5MBessemer Venture Partners (lead); Version One Ventures. Led by Bessemer Venture Partners with Version One Ventures; announced as the company emerged from stealth; BetaKit gives the amount in CAD

Founders

Also backed by

Investors listed on their own portfolio pages or in reported coverage. Round details are not tracked in the Index.

Garage Capital, Golden Ventures, Radical Ventures, Two Small Fish Ventures

Sources

Data as of November 10, 2026.

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